Showing posts with label Adobe. Show all posts
Showing posts with label Adobe. Show all posts

Thursday, February 18, 2010

Telephone




Today marks the third day I've been downloading the Adobe Creative Suite on my computer. That's a very long time for a program to download. I've been patient (patience is a virtue, right?), but I knew something needed to be done. So, I called Customer Service/Technical Support to see if there was a feasible solution to my downloading dilemma. The phone call time ended up being 51 minutes. I'm patient.
However, the only solution I received was to cancel the download I've been working on for three days and start over. So, I did. Now my download is almost completed. It's taken 2 hours.

The moral of the story: Patience is a virtue, but sometimes action is necessary. Even if it takes 51 minutes on the phone with Technical Support.